Demo environmentWorkspace: demoadmin.rent-radar.com
← Back to category
Access & AccountAdmins and any user required to use 2FAtwo-factor-authenticationValidated 73a3bb9

Complete two-factor verification before you rely on it

Enroll in 2FA from Settings, verify the challenge flow, and store recovery information before the next sign-out.

Before you start

Finish enrollment and test the challenge in one sitting so you do not leave the account half-configured.

  • •You can sign in with email and password.
  • •Your authenticator app or supported verification device is available.

When to use this article

  • You are hardening a new admin account.
  • Security policy now requires a second factor.
  • You want to confirm the challenge works before logging out for the day.

Applies to

  • Workspace security
  • Settings

Roles

  • Admin
  • Manager

Enroll from Settings

  1. 1

    Sign in and open Settings.

  2. 2

    Locate the two-factor section and start enrollment.

  3. 3

    Scan the QR code or copy the setup key into your authenticator app.

  4. 4

    Enter the generated code and save the recovery information.

Prove the challenge flow works

  1. 1

    Sign out after enrollment completes.

  2. 2

    Sign back in with email and password.

  3. 3

    Enter the six-digit challenge code.

  4. 4

    Continue only after the app returns you to a valid workspace route.

Expected result

  • ✓The account is enrolled in two-factor verification.
  • ✓A fresh sign-in shows the challenge page and accepts the verification code.

Troubleshooting

  • ⚠If the enrollment page cannot find a buyer or workspace, re-select scope from the landing page first.
  • ⚠If codes fail repeatedly, verify the authenticator clock is synced and restart enrollment.
  • ⚠Keep recovery codes outside the app so you are not blocked during the next session.

Guided screenshots

Reference views for this workflow.

settings security
Step 1: settings security
two factor wizard
Step 2: two factor wizard