Demo environmentWorkspace: demoadmin.rent-radar.com
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Workspace & Property SetupAll property-scoped usersproperty-selectionValidated 73a3bb9

Select the right workspace and property before opening operational pages

Confirm buyer and property scope before loading dashboard, tasks, maintenance, or other property-scoped routes.

Before you start

Most reported missing-data issues are really scope issues. Confirm workspace and property first.

  • •You can sign in successfully.
  • •At least one workspace and property are assigned to your account.

When to use this article

  • You have just signed in.
  • The app sends you back to landing-page?select=1.
  • Data looks correct for the workspace but wrong for the property.

Applies to

  • Landing page
  • Workspace scope
  • Property scope

Roles

  • Admin
  • Manager
  • Editor
  • Inspector

Select the active scope

  1. 1

    Open the landing page or the selector shown after sign-in.

  2. 2

    Review the available properties inside the active workspace.

  3. 3

    Choose the property you need for today’s work.

  4. 4

    Confirm the property badge or header context before opening the next page.

Move into work only after scope is stable

  • Open Dashboard, Tasks, Maintenance, Inventory, or Bookings only after property scope is saved.
  • If another page redirects you back to selection, finish selection there instead of retrying the same route repeatedly.
  • Treat a repeated redirect as a sign the app still lacks a required buyer or property value.

Expected result

  • ✓The correct property scope is stored before you open dashboard or another workspace.
  • ✓Property-scoped routes stop redirecting back to the selector.

Troubleshooting

  • ⚠Selecting only the workspace is not enough for dashboard, maintenance, inventory, and most operational pages.
  • ⚠Mailbox and some tax flows can behave differently, so confirm the route requirement before assuming the selector is broken.
  • ⚠If the needed property is missing, escalate it as an access or membership issue rather than creating duplicate data.

Guided screenshots

Reference views for this workflow.

dashboard entry
Step 1: dashboard entry
property selector
Step 2: property selector